DHC Service Reviews
"I have nothing but praise for the staff at Dorset Holiday Cottages, very courteous and extremly friendly and prompt. Thank you also for sorting out my left behind boots - I am very grateful.."
"Excellent customer service. Very friendly helpful booking service.."
"Can't fault- very helpful and easy to book- will use again!."
"We would always try to book through you as I have always received excellent service. Many thanks.."
"Excellent friendly service, cottage really well described and lots of photographs. Travel details arrived in plenty of time. ."
"Agents extremely helpful and responded promptly and efficiently to all my queries.."
"Great service and able to provide a wide choice of cottages at very short notice. Will bookmark this page!."
"Professional service, quick easy booking with efficient reply to emails."
"A VERY GOOD SERVICE THANK YOU.."
"Very obliging, prompt and friendly service!."
"Everything worked out really well and efficiently from time of booking to our holiday arrival. Thanks for your help also when I popped in to your office in Corfe when we were there with an enquiry about two possible bookings for next year.."
"Great service and answered all our enquiries promptly .."
"I know most of the arrangements are made on line but when I did contact the office I was treated to a very friendly person who was prepared to help as much as possible. Thank you.."
"Freindly,helpful staff on the phone.."
"Very efficient and friendly, will definitely consult again.."
"Staff always courteous. Details of stay arrived on time with all necessary information to find, and get into our holiday home.."
"Booking process was smooth and efficient.
When we contacted the office regarding a couple of problems these were dealt with promptly.
"We found your service excellent, it was a last minute booking and we couldn't have had better treatment, many thanks."
"Very good service and helpful. Would not hesitate in booking again and reccommending your service ."
"Very helpful on suggesting suitable accommodation. ."
"Great service, excellent communication and friendly staff. Will definitely use Dorset Cottage Holidays again. ."
"I have been very pleased with your service. If I had a query you were quick to answer. Service excellent. Janet."
"Booking was easy and the people I spoke with very friendly.."
"Excellent customer service and very approachable. Natalie was very good and extremely helpful. Would for sure be using DC holidays again. Thank you!."
"This is about the fourth time we have used DHcottages and the service has always been excellent ."
"We were very impressed with the efficient booking method with prompt email updates. Would recommend the company to anyone wanting to visit this beautiful area. We are looking forward to a return visit.."
"Very satisfied with how Dorset Cottage Holidays communicated with me.."
"Your team are very efficient as always, thank you - Kay."
"Very pleased with service,hope to holiday with your company again."
"Faultless service from all in the Corfe Castle Office , from the moment we just
"popped in" unannounced in the hope of finding self catering accommodation
at short notice for a friend's wedding. The staff went out of their way to provide
us with an appropriate cottage,and couldn't have been more helpful and friendly.
A serendipitous encounter.."
"Very pleasant and efficient service.."
"Excellent service, quick to respond.."
"Answered emails quickly and nothing seemed too much trouble. Would highly recommend.."
I have been using Dorset cottage holidays for 10 years. Excellent service, efficient and helpful. Cottages always of a high standard.."
"First class service from start to finish.."
"Courteous service, and information, directions all useful.."
"Very helpful and extremely quick when replying to emails. Thanks ."
"You were always very prompt with replying, would use you again.."
"All was very efficient, thankyou.."
"Your service is very good, and I can't think of a comment suggesting an improvement. We will definitely put you on the list to use again. ."
"I can't think of any improvements the service received from start to end was great - thank you.."
"Service excellent tank you Nicola xx."
"DCH provide excellent service and respond to queries promptly.."
"Ladies very helpful and pleasent.."
"This was a last-minute booking - just before closing time on Saturday before our arrival on Sunday. Lesley was great - quickly in touch with owners and sending confirmation e-mails with directions Saturday evening. ."
"Your service was excellent, good communication and very helpful.."
"Great service, good telephone responses to my questions and allrelated information regarding the holiday was delivered on time as promised...A****."
"Helpful on the phone re addition requests .."
"Thanks for being so helpful and prompt with our late booking. Everything was made very easy for us.."
"Excellent service. Very helpful lady met our requirements and we were delighted that we could book at such short notice. Prompt return calls and fully comprehensive emails and confirmation. Our expectations were fully met and exceeded. Thank you very much.."
"you guys have been great. Its nice to be able to speak to someone on the phone when you hand out your card details!! You went to extra lengths to get stairgate for us, and were so nice when I was a few days late paying balance.
"service was excellent. ."
"The staff were very helpful and dealt with our enquiries promptly and efficiently.."
"Our enquiries were dealt with quickly and to our satisfaction. The advert for the property was entirely accurate. The payment process etc went smoothly. No improvements I can see. Thank you.."
"Very good service, thank you. Especially from Natalie.."
"Very easy and efficient."
"useful website, the feedback is very efficiently and the property quality are quite good. We make arrange our holiday just 2 days before, but still find a good place to live. Super!!."
"great communication, thank you ."
"Great company; couldn't fault your service. Always helpful and courteous on the phone. Have already recommended you to several friends."
"Prompt responses and this is our second time using DCH. We would definitely use you again.."
"The service was exemplary . We made a very late booking and staff made it smooth and easy for us. They were very helpful and polite throughout.."
"Every time I had occasion to contact DCH staff I found them to be cheerful and helpful. It was a pleasure to do business
"Very efficient service.."
"Always great to deal with."
"Excellent service, thank you.."
"Very helpful - I had specific requirements and help and feedback was great. Thank you!."
"Booked a last minute holiday and you were most helpful and very friendly ."
"Good service, never short on information, the emailed documents about the cottage, the booking, with directions etc were all ideal. ."
"Very helpful and on the ball - no complaints at all."
"My little girl had an accident in the garden on the first night - falling and hitting her head. The person on the end of the emergency phone was excellent - sending up to Swanage hospital - Thank you a great help."
"You were all brilliant. Keep it up. Thank you."
"I was most impressed with your service and friendliness. Hopefully we will use you again.."
"Very friendly staff could not fault the service. Thank you.."
"The service we receive was extremely helpful and our booking was dealt with promptly. If we had any queries, we received an email by return.."
"Very efficient service with friendly helpful staff.."
"There is nothing to improve - the service we received was excellent.."
"You have always been extremely polite and helpful to us so
cannot suggest how you could be any better than you already are!."
"Please pass on our thanks to the owners for maintaining such a lovely apartment, and thank you to your team for the efficient service.."
"Great service keep it up."
"We have no complaints about your service to us at all, communication was good, you were able to answer any queries and the keys arrived in plenty of time for us so we didnt have any worries leading up to it. ."
"Good communications and information. We were very satisfied with the service we received.."