Welcome to the home of Dorset Cottage Holidays
Dorset’s premier holiday letting agent
- We pay you in advance upon booking.
- The most comprehensive management service.
- All staff will visit your holiday cottage.
- Small enough to be on first name terms with our owners but large enough to achieve excellent booking rates.
- Centrally located offices in Corfe Castle & Weymouth open six days per week.
We aim to provide what is sometimes lacking in today’s world: a truly traditional personal service utilising all the tools of modern business.
We are a family run business small enough to personally know each holiday home and large enough to effectively market and achieve excellent booking rates. Our service will accommodate your priorities – perhaps your holiday home is a business investment or alternatively a treasured family home? Either way, we will tailor your package to ensure that your needs are met.
‘All of our staff visit each and every holiday home. Unlike larger agencies we will know you and your cottage. This enables us to sell what we know and assist you with any query.‘
Our staff are all local ladies/gentlemen and have excellent knowledge of the area, along with many years of customer service experience. We are proud of our guest reviews and have a wealth of returning customers due to our friendly and personal approach .
Dorset Cottage Holidays has one office on the A351 through Corfe Castle and another in Weymouth town centre, both in a prominent position, giving maximum exposure to thousands of tourists. We are open 6 days a week and always on hand for advice, why not pop in and see us for an informal chat!
Corfe Castle, Purbeck & surrounding
8 East Street, Corfe Castle
Weymouth, Dorchester & surrounding
14a Westham Way, Weymouth
15% commission plus VAT thereafter. (No registration fee) Brochure Your holiday home will be included in our full colour brochure. Each holiday home is promoted with a text description of the accommodation and local area with several colour photographs to illustrate the best features. Our brochure features a map locating all cottages and area description. Brochures always posted out on the day of request. Website. Our website appears in the top 5 for most search engines. A detailed text description and external/internal photographs will be shown on our website. Potential customers can access detailed information including a map and local tourist attractions. We also link to all Dorset Information sites & have partnerships with many local attractions and events. Advertising We will arrange all advertising to generate enquiries both online and in many publications. We also advise the local TIC’s as to availability on a weekly basis. Social Media We have our own pages on Facebook, Twitter and Pinterest enabling us to promote our business and your property to a vast worldwide audience. We often run special promotions and competitions via the ever expanding platform of social media. Enquiry. We will handle all enquiries via email, telephone and mail. Brochures are sent out on the day of request, in this way we hope to beat the competition. We are open six days a week and until 7 p.m. in the evening for peak booking periods. All our staff visit every holiday home, enabling them to offer accurate advice to guests and effectively sell your property. Security Fee. We hold a £100 damages fee for every guest that stays at your property. Any damage must be reported within 15 days of the guests stay. We will administer any charges and the refund due. Charges will only be deducted as the result of damage and not routine maintenance. It will be the owners responsibility to pursue any amount above £100. Accounting. We will process all customer payments on your behalf. Commission is only deducted on the balance payment and we pass all payments onto you, calculated to the first of the month payable by the 10th of the month. You will receive a detailed breakdown via email each month and payments can be made by either BACS or cheque. Arrival Arrangements We will email directions to your guests along with instructions for access. We can also post keys to guests, although a key safe is recommended where possible. Alternatively owners can offer a meet and greet service to guests. Owners will provide a suitable point of contact for guests during their stay and be responsible for arranging cleaning and maintenance issues.
17.5 % commission plus VAT thereafter. (No registration fee) Bronze Service plus: Appointment of housekeeper Access to our maintenance operative (not on call to guests). What is not Covered We do not arrange for routine maintenance i.e. redecorating We do not arrange emergency maintenance during guest or an owners stay. We are not responsible for safety checks and will only arrange on owners request.
20 % commission plus VAT thereafter. (No registration fee) Cleaning charges are in addition to our commission. We believe we offer one of the most comprehensive full management services available. The key differences to most other services are: 1.) We arrange cleaning for booked holidays and owners stay. 2.) We will spot check before lets and ensure all is in order. 3.) We make every effort to minimise owner costs. 4.) We are family run business with all staff actively selling to each enquiry. 5.) We do not charge for reservations. 6.) We arrange all safety checks. Standard Service plus: Housekeeping and Laundry. We will arrange all housekeeping and laundry for your guests. (Although housekeeping/laundry costs are in addition to the commission). Owners must provide locked storage at the cottage. We spot-check all cottages on full management to ensure cleaning standards are maintained and maintenance issues are dealt with before guests arrive. Costs will vary depending on the size of your holiday home but start at around £20 for a one bedroom property. Laundry costs are approx £9 king size, £7 double, £6 single, towel set £4 collected and delivered. Maintenance. We provide guests with a 24 hour emergency number We will arrange all emergency maintenance that arises during a guests stay. We will also arrange all safety checks. We are happy to be a port of call for tradesmen ref routine maintenance We will attempt to contact owners when costs are likely to exceed £50. What is not Covered We do not arrange for routine maintenance i.e. redecorating We do not arrange emergency maintenance during an owners stay. We are not responsible for safety checks and will only arrange on owners request. We cannot guarantee that cottages will be checked on a weekly basis. We rely on our cleaners to report any cases of damage.
As an owner letting a holiday cottage for the first time I have found the support and advice of Dorset Cottage Holidays to be invaluable. There’s a surprising amount to consider and many decisions to be made, and I have felt expertly guided along the way by their friendly and personal service. On the eve of my first let, I can genuinely say – I don’t know what I would have done without them.
I would like to take this opportunity to express my thanks and gratitude for your very efficient service.We have been with you for 5 years and are very happy with your booking expertise. You deal with customers with courtesy and professionalism. Thank you,
DCH have been very professional in the way they have marketed my property since 2014 . I have found all the staff very helpful and have responded to any situation quickly and efficiently. Looking forward to another good season ahead.
We have been with Dorset Cottage Holidays since 2007. We have found everyone there to be so friendly and helpful and they deal with everything in such a professional way. We get a large number of bookings each year and would definitely recommend renting your holiday home through them.